I agree that the following terms and conditions will cover all interactions between Disk Doctor Labs Inc (DDLI) and the service partners that include service affiliates, corporate clients and government agencies.
The rights and obligations of DDLI and the end customer towards each other shall be covered by the Terms & Conditions that will be sent along with the Evaluation Report & Data Recovery Quote with each recovery case separately.
I authorize Disk Doctor Labs, Inc. (DDLI) to break the seals, if necessary, in order to analyze the received device(s). During the analysis and the recovery process, the device(s) may be transported between DDLI's labs.
The initial evaluation is FREE with certain exceptions and NO work beyond this evaluation will be charged without explicit client approval. No Recovery - No Charge with certain exceptions.
DDLI is not responsible for any damage to the equipment in the shipping process to and from the customer or during the transit between DDLI's labs, offices, drop-off locations, and neither during the data recovery process. DDLI is not responsible for any equipment left after 30 days.
DDLI will not perform any work without the customer's direct approval of the quote after the initial analysis.
DDLI guarantees the strict privacy and confidentiality of all the data and agrees not to disclose any information or data files supplied with, stored on, or recovered from client equipment/media except to employees or technicians of DDLI subject to confidentiality agreements or as required by law.
In no event will DDLI be liable for any loss of data or loss of revenue or profits before, during or after services even if DDLI has been advised of the possibility of damages or loss to persons or property.
DDLI liability of any kind with respect to the services, including any negligence on its part, shall be limited to the contract price for the services.
Full payment of the approved charges is due upon job completion, unless arranged otherwise.